What is Experience Anyway?
September 2, 2008
I learned in first grade that one plus one equals two. But, that’s not the right equation when counting work experience. We often think we’re building experience to help us get ahead. In reality, we’re passing time. Ten years working like a cloned Bill Murray in Groundhog Day is not ten years worth of experience. Doing the same thing again and again yields an experience formula more like: ten times one equals one.
I used to equate years of work with years of experience. No more. I learned by making plenty of hiring and promotion mistakes in twenty years of management the two are not equal. Neither are years of work and performance. Doing something for five, ten or twenty years doesn’t make you automatically five, ten or twenty years better than when you started. I’ve been cooking for thirty years but I remain a mediocre cook.
Two or three years involved with a business start-up or a new project might provide more growth and knowledge than ten years in a stable venue. And it might not. Gaining experience is more about you and your approach than anything else.
Using Your Whine Factor
August 26, 2008
Brian’s work was exceptional. Still, as his boss, I rarely offered him additional responsibilities, never thought of promoting him or selecting him for a critical project. Why? His whine factor got in the way.
He was quick to complain to anyone who’d listen how much work was on his plate, or how hard or how late he worked. His whine factor was a protective shield that insured he didn’t get more work to do. But, it also shielded him from getting the opportunity filled assignments, more interesting work, and the highest pay raises.
Stephanie was a different story. She was masterful at weaving vivid details with a precision that explained exactly why the expected outcome didn’t happen. This week it centered on a miscommunication, last week it was the delayed delivery, or the reduced advertising, an incompetent supplier or a staff illness. Every story was accurate; every reason plausible; every explanation justifiable; always a good reason why she couldn’t deliver the promised quality, precision or timeliness.
As her boss, it took me time to realize that Stephanie’s accountability decreased each time her whine factor increased. As she became more entrenched in offering reasons why something didn’t happen, she became less personally involved in the actual results.
Booster & Drainers
August 18, 2008
Like huge anchors on cruise ships, other people can hold you down. Not intentionally, but their negativity impacts you. It’s hard to be winning at working when you’re anchored in place. It’s hard to see the next great idea and enthusiastically embrace it, when you’re feeling a sticky heaviness. And it’s hard to think creativity when you’re feeling empty.
Like a balloon with air pouring out, deflated and flat at the end, I hung up the phone, drained. For the most part I’d offered a supportive ear with occasional contributions of asked for advice. Several days in a row, he called or stopped by my office, with a second, and a third, and a fourth verse of the same song. After each encounter, my energy felt zapped. It got to the point where Jay’s presence alone started my energy leaving, replaced with an empty heaviness as if his negative energy was seeping into me.
It took me awhile to figure it out, but Jay was an energy drainer. I’ve learned over the years, if I spend too much time around people with negative energy to share, my optimism, and enthusiasm for work (or life) are adversely affected.
Wishing and Hoping
August 12, 2008
Years after Disneyland was built, after the completion of Walt Disney World, the story goes that someone went up to Mike Vance, Creative Director for Walt Disney Studios and said, “Isn’t it too bad Walt Disney didn’t live to see this?” Without pausing, he replied, “But he did see it, that’s why it’s here.”
If any outside figure influenced my life early on, it was Walt Disney. Maybe because when I was five, my favorite uncle took me to a wondrous new place called Disneyland. Maybe because I grew up in Southern California, visiting it every year or two, watching a man’s vision come to life and grow. Or maybe because I learned that “when you wish upon a star, it makes no difference who you are.” Growing up on the Wonderful World of Disney, I learned how to dream.
But as I got older I realized it wasn’t just the dreaming and wishing that made the dreams possible. It was the doing. Like a Dusty Springfield song counsels, “Wishin’ and hopin’ — And thinkin’ and prayin’ — Plannin’ and dreamin’ — Each night of his charms — That won’t get you into his arms.”
If You Think You Cant Change Course… Youre Right
August 2, 2008
You’ve heard the expression that some people see the glass as half full while others perceive the same glass to be half empty? Yesterday I had the opportunity to see this difference in perception in action.
My father and I drove to the airport to pick up my some family members visiting from Florida. It was 100 degrees and muggy. “Knowing” there wouldn’t be any parking spaces close to the terminal, my father was inclined to head directly to the back lot where we’d be sure to find a space.
I, on the other hand, was inclined to start with the row closest to the terminal and work my way back. Since my father was literally in the driver’s seat, he reluctantly agreed to check out the last row in the front lot. If we didn’t find something there, he said, we’d proceed directly to the back lot. Not only did we find a spot, but as we were walking to the terminal we passed a primo front row space. His response? “It probably wouldn’t have been there when we were looking.”
Fascinating Ways to Make a Living Doing What You Love May Be Closer Than You Think…
July 23, 2008
You don’t have to look very far to find fascinating ways to make a living. Opportunities are literally everywhere? if you’re looking, that is. It seems I can’t turn on the television or radio or open a magazine or newspaper without seeing at least one good business idea. Maybe that’s why, as we were winding down a consulting session the other day, one of my clients said to me, "Boy, you sure have a lot of information in your head." I appreciated the compliment, but Julie was only half right. When you’ve been in the business of helping people change course for as long as I have, it’s only natural I’d know a lot about creative income streams. But most of them aren’t in my head ? they’re in my Opportunity File.What’s an Opportunity File? Basically anytime I happen upon an interesting story about someone who is making money doing what they love, I add it to a big file called Opportunities. If you don’t yet have an Opportunity File, I encourage you to set one up. It’s positively addicting!I thought it might be fun to just pull a couple of examples from the top of my Opportunity file and share them with you. Since they’re on top, that means I’ve come across them in just the last week or so. Collecting is all the rage these days. As I looked more closely at my top of the pile examples, I realized that in one way or another, they all have something to do with collecting. Read on and you’ll see what I mean.First there’s antique Christmas decorations collector, Gerald Nixon (aka Mr. Pink? I’ll explain in a moment). Gerald had so many antique Christmas decorations in his personal collection that he finally had to open a shop just so he could move about his apartment. Today he has over 10,000 ornaments as well as light reflectors, aluminum trees, rotating color wheels, rotating musical tree stands, vintage holiday cards, and wrapping paper. Okay, why is he called Mr. Pink? Well, it seems the guy owns a very fuzzy pink Santa suit that he happily dons every weekend in December. You can imagine how many tourists ask to have their picture taken with him! You can visit Gerald at his shop in Manhattan at 223 16th Street or online at MrPinkInc.com. If you hurry, you may even catch him in his furry pink suit!And speaking of winter? after his grandfather died and left him his old wooden skis, Mark Miller began collecting vintage skis. Soon neighbors in his small hometown in New Hampshire started dropping off their old skis. Then Mark began buying skis at auctions. Before long, he had over 100 pairs!In 1994, he decided to turn his hobby into a business and moved himself and his collection to Park City, Utah, where he became a ski instructor. Today Mark has the largest collection of antique winter sports equipment in the world. Two warehouses hold his collection of 3,000 pairs of skis, 2,000 pairs of snowshoes, 500 vintage sleds, and 400 pairs of wooden skates.Increasingly, Mark’s collection comes from Europe where he managed to track down 500 pairs of American snow shoes used by the Army’s 10th Mountain Division in World War II. The shoes were just sitting in an old barn in Turkey. Mark does all the refinishing work himself before selling his vintage finds through his web site at AntiqueSkis.com and through home décor shops in four western states. The next opportunity I found in an article in FSB magazine about hot franchises. I’m not usually very interested in franchises. I’ve got nothing against them mind you? it’s just hard for me to picture someone who wakes up in the morning excited about opening their own Subway or Jiffy Lube shop. On the other hand, franchises can be the ideal solution for someone who basically wants to run his or her own business but doesn’t want to build something from scratch.Anyway, it was my keen interest in recycling that peaked my curiosity about Canadian Brian Scudamore’s franchise entirely geared around turning trash into cash. Brian got into the business of clearing out unwanted things from people’s basements, garages, attics and the like when he was 19 and still in college. He bought an old truck for $700, and in an attempt to make his business sound bigger than it was, he named it Rubbish Boys. (Even though Brian was the only rubbish boy he thought big). His business was so successful, he ended up dropping out of school to haul junk full time.The junk hauling business itself is nothing new. But over time Brian got the bright idea of modernizing the business with uniformed drivers driving fancy trucks who show up when they say they will. So he decide to start a company called Got-Junk (think UPS but with junk pick up). Today this 33-year-old’s Vancouver-based company is one of the fastest growing franchises in North America with 74 territories ? most in the U.S. Is there really that much money in junk? This year Got-Junk expects to post revenues system-wide of $12.6 million. To learn more, go to 1800GotJunk.com. A lot of people skip over articles or entire publications if they don’t see an immediate application to their life. Not me. The more unrelated to my life, the more intrigued I am. Case in point was a supplement in my local paper that was dedicated to equestrians. I like horses and all, but am not even remotely connected to the horse world.While I scanned the articles, what I was really drawn to were the advertisements. Why? Ads reveal all kinds of interesting ways people with a particular interest have found a way to earn a living. Among the ads for such obvious businesses as tack shops and veterinarians was an ad for "quality equine laundry." Who knew?I quickly discovered that the company will "clean, refurbish, and return each blanket spotless, repaired, and wrapped with tissue in a zippered plastic case." They also promise to make Velcro stick again and to air-dry the blankets on a special rack to avoid shrinkage. This enterprising company will arrange for pick up anywhere in New England. This last one is not so much about collecting things as it is about collecting and using experience. A headline in my local paper featured a guy who recently bought a local trophy and engraving shop. I don’t have a big need for trophies, but I know when it comes to entrepreneurs, there’s always more to a story than the headline. I was right. It seems the new shop keeper, 51-year-old Russell Wilkinson, has had a pretty varied background. According to the article, Russell has worked in construction, been an electrician, owned his own shoe repair shop, been a security chief at a local park, delivered packages for UPS, owned a local restaurant, and trained to be a scuba diving instructor in Key West. People often ask Russell why he doesn’t just get a regular job. His reply? "If I’d done that, it would have been the biggest waste of the most expensive education a person can have." Russell’s story serves as a good reminder that despite all the pressure to find that one thing you’re good at and then stick to it for the rest of your life, having a varied occupational life can make life a whole lot more interesting.It also reminds us that no experience is wasted. So many people went to school for things that have nothing to do with the work they do today? myself included. I never view past training, jobs, or even relationships as wasted time. All of our past experience adds up to who we are today.Do you want to work at something you truly love? Opportunities are all around you. Get a note pad and a file folder and start your own Opportunities File. Let it be a source of inspiration and ideas.
Changing Careers? How to Get Around the Three Major Mental Roadblocks to Success
July 18, 2008
A part of you can’t wait to dive into your new career — but you’re also smart enough to know that you can expect a few bumps along the road to success. By far, the biggest roadblocks exist between your own two ears!
Let’s take a look at three common mental roadblocks and learn how to overcome them.
ROADBLOCK No. 1: Wishful ThinkingHow many times have you wished you’d hit the lottery? Now, how many times have you actually won the lottery? Far too many people spend far too much time wishing when they should be dreaming.
So, what’s the difference between wishing and dreaming?
Wishing is passive. We wish for things over which we have little or no control. We wish we were taller or thinner. We wish the waiter would hurry up. We wish our boss wasn’t so [you fill in the blank].
The other thing about wishes is that they are often tinged with regrets about past decisions — both big and small. We wish we’d ordered the fish instead of the chicken. We wish we’d taken the other job. We wish we hadn’t let the love of our life get away.
Want to Work for Yourself? Those Dream Jobs Dont Just Happen, Theyre Created
July 9, 2008
While traveling in northern California last October, I happened to tune into a local newscast. The newscaster was telling his co-anchor that the speaker at that morning’s Rotary Club meeting had to cut his presentation short because he was being flown down to Disneyland to carve elaborate Halloween pumpkins for the park festivities. The newscaster wrapped up the story with the familiar quip, “Nice work if you can get it.” He got the first part right. For a creative kid-at-heart, being a professional pumpkin carver is a dream come true. It was his serendipitous “if you can get it” thinking that missed the mark. The fact is, people rarely “get” great work; they create it!
Despite all the emphasis on growth in the “job sector” I am continually amazed at just how many fascinating alternatives there are to the whole 9-to-5 schtick. And just as traditional job seekers can’t wait around for “Mr. Job” to knock on the door, people who want to do satisfying work ? and call their own shots ? need to be proactive as well. Francis Bacon defined a wise man as one who “makes more opportunities than he finds.” Here’s a couple of other wise entrepreneurs who made it by going for it.
What Your Guidance Counselor, Career Counselor, and Own Mother Probably Never Told You…
June 30, 2008
The alarm clock jars you awake at some insanely early hour. As you hit the snooze button you think, “there’s gotta be a better way to make a living.” As someone who rolled out of bed this morning at 8:30, I’m here to deliver the good news: there is.
A lot of people dream of escaping “Dilbert’s world” and being their own boss. Perhaps the biggest reason these dreams get derailed is money. Or, more accurately, faulty thinking about what it means to “make a living.” I’m no exception. For a long time I thought before I could take the leap to self-employment, I had to first figure out a venture that would generate the same amount of income as I was then earning.
Develop Multiple Profit CentersNot so, says Barbara Winter, self-bosser and author of Making a Living Without a Job Winter is an enthusiastic advocate of what she calls “multiple profit centers.” Instead of thinking in terms of a single income, i.e. a “job,” Winter recommends aspiring entrepreneurs develop several income sources.
Networking Mistakes and How You Can Avoid Them
June 24, 2008
‘Fear of rejection’ is the major reason why individuals looking for a career change hesitate to use networking as the most powerful weapon in their job search armoury. This is even the case with senior people who you would have thought anybody would be delighted to receive a call from. In 99.9% of cases this fear is unfounded - most professional people are pleased to receive calls from like-minded people and are a pleasure and delight to talk to.
(In all my years of networking and listening to people who are conducting networking campaigns, I have only experienced rude rejection once and that was from Bernard Matthews, the factory farm turkey man. My advice is not to ring him.)
Only yesterday, four of my coaching clients came to see me to tell me about the job and project offers that they were currently negotiating and it got me thinking about how they had each successfully overcome their initial reluctance to network effectively. The ‘courage’ and ‘character’ they had shown had made a huge difference not just in their jobs but in their lives.
